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Report: #942268

Complaint Review: National Bureau of Merchant Services - Phoenix Arizona

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  • Updated:
  • Reported By: dseamon — Syracuse New York United States of America
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  • National Bureau of Merchant Services 3003 W Northern Avenue #1 Phoenix, Arizona United States of America

National Bureau of Merchant Services NBMS, IRN NBMS still taking fees out of our account illegally a year after the contract is up Phoenix, Arizona

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In 2007 we started processing with NBMS and all went well.  In 2009, we got better rates and switched processors.  Our new company (Central Payment Corp.) said that they would take care of everything with NBMS.  Surprise!  They didn't.  NBMS was still taking $123.50 out of our account for fees even though we had no cards being run through the account.

We sent a letter of cancellation and they said that we signed a contract for 48 months. We honored the contract and sent multiple cancellation letters stating that we no longer wanted to process with NBMS after October 2011.  I spoke with a man named Michael and faxed him these letters, I spoke with another man, Joseph Torres who requested I fax him the cancellation letters.  In November of 2011 after the contract was up NBMS again took out $123.50.  I called and they requested yet another letter and said they would refund the money.

They did not refund the money and I contacted the Better Business Bureau in December of 2011.  There hasn't been any satisfaction from NBMS or the BBB, and NBMS is still going in and taking out $123.50 from our checking account a year after the contract is up.  We haven't used the checking account because we want to close it out and now we have incurred overdraft fees because of NBMS.

The sound like some rinky dink operation and you should stay away from them.  My next step is contacting the Attorney General.

 

This report was posted on Ripoff Report on 09/17/2012 07:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/national-bureau-of-merchant-services/phoenix-arizona-85051/national-bureau-of-merchant-services-nbms-irn-nbms-still-taking-fees-out-of-our-account-i-942268. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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