Complaint Review: national Furniture Supply - Internet
- national Furniture Supply Internet USA
- Phone: 8772250804
- Web: nationalfurnituresupply.com
- Category: Furniture & Furnishings
national Furniture Supply Made a mistake on my shipment of chairs and now want to charge a 33% restocking fee for us to return them becuase of their mistake. Internet
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Ordered 6 "in stock" (per company website) chairs on April 4th, 2017. National Furniture Supply kept pushing the delivery date back, multiple times. Finally, the chairs were going to arrive in August. An email/phone call was placed to be sure we were being delivered six chairs, with confirmation via email and phone. Three chairs arrived in August. The company said they made a mistake and gave the other three chairs to someone else. The chairs are out of stock now, and wont be shipped until late October-November. I would like to give back the three chairs they sent and take business elsewhere since they have been so dishonest and can't even garuntee the next batch of chair leather will match. They said I can pay 33% restocking fee or be refunded for just the three chairs that have not been sent. Ridiculous that they are even considering I would pay a dime for their mistakes.
This report was posted on Ripoff Report on 08/08/2017 02:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/national-furniture-supply/internet/national-furniture-supply-made-a-mistake-on-my-shipment-of-chairs-and-now-want-to-charge-1391338. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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