Report: #1044646

Complaint Review: National Geographic/genome project

  • Submitted: Fri, April 19, 2013
  • Updated: Fri, April 19, 2013
  • Reported By: Foolishly order geno-test kit — Alexandria Virginia
  • National Geographic/genome project

    United States of America

National Geographic/genome project product not delivered in promised period or extended period; no honest information provided Internet

Show customers why they should trust your business over your competitors...

Ordered expense Geno 2.0 testing kit from National Geographic.  Submitted Jan 25, 2013.  Promise then 6-8 weeks.  After 8 weeks, web site says "a few will wait 10 weeks."  Kit delivered to National Geographic Feb 1, 2013.  Now, April 19, twelve weeks.  Kit's analysis is "60% done," which suggest delivery sometime in June, if then.

I don't think National Geographic set out to screw this up; but it's been feckless and stupid in not providing an initial honest, accurate schedule and providing no information to customers stuck, waiting.

Suggestion:  don't deal with this company 
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This report was posted on Ripoff Report on 04/19/2013 01:38 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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