Report: #379452

Complaint Review: National Home Protection - New York New York

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Submitted: Wed, October 08, 2008
Updated: Wed, October 08, 2008
Reported By: — Sweet Home Oregon

Author Confirmed

Why?

National Home Protection 42 West 38th St. New York, New York U.S.A.

Phone: 800-608-6045
Web:
Category: Warranty Companies

National Home Protection left us without water for 2 days, lied about returning calls, would not pay claim and won't refund what is left of contract. New York New York

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Customer Service does not exist.

Wait time on hold is minimum of 45 mins.

Promises to return calls, never happened only when we wanted to terminate contract. The Manager Rick Sanders called to say we had to put it in writing and "they" would decide if we could terminate.

First time use of home plan, no return call for 2days regarding the status of the repair. We had no water!

Jenine
Sweet Home, Oregon
U.S.A.

This report was posted on Ripoff Report on 10/08/2008 03:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/national-home-protection/new-york-new-york-10018/national-home-protection-left-us-without-water-for-2-days-lied-about-returning-calls-wou-379452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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