National Platinum - NMB Platinum ripoff, Fraudulent Charges, Unauthorized Charges Casper Wyoming *EDitor's Suggestions on how to get your money back into your bank account!

I saw a charge on my online banking statement that I did not recognize. I called the number (800-972-8094) that appeared with the entry "National Plat." and as mentioned in numerous other rip-off reports was connected with an automatic system where no live person could be contacted.

If you attempt to speak with a customer service rep you get a recording that repeats "Thanks for continuing to hold, you call is important to us". I pressed the key for "Information about my account" and the recording said I applied for an account with them and agreed to the Terms and Conditions even though I never gave any information about anything.

I first saw the charge on Friday 8/19/06 for $49.95 to NATIONAL PLAT. On Monday 8/21/06 there is another charge for $129.95 to NMB PLATINUM for CC APP FEE. I called my bank 5th 3rd and filed a dispute on Monday but since this 2nd charge I called off work and am going to the bank this morning (Probably to close the account.

I was able to call my banks 800 number this morning and lock the account until I can get there and fill out the proper forms, I will update with the outcome later.

Let me be clear, I have not ever applied to this company in any way. I have never heard of them before this weekend. I never gave them my account number. I have not authorized any transactions in any way with either of these charges and do not know how they got my account and routing number.

My bank did tell me the charge came through the Interstate Net Bank whose phone number is 856-675-6161 and the company that sent through the charge has and ID number of 0800011940. It is too early to contact Interstate but I will update this report with any more information

Steve
Huber Heights, Ohio
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

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CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.