Report: #751693

Complaint Review: National Small Business Alliance

  • Submitted: Mon, July 11, 2011
  • Updated: Thu, July 14, 2011
  • Reported By: Lynn — Elk Grove California United States of America
  • National Small Business Alliance

    palm springs, California
    United States of America

National Small Business Alliance Liars, Cheats & Thieves!! Do not do business with these people! palm springs, California

Show customers why they should trust your business over your competitors...

I was contacted several times by telemarketers from this company, soliciting they had services that could help me grow my small business, get cheaper health insurance, and get an $8000 line of credit to purchase equipment and supplies to grow my business. On June 16, 2011, I decided to give it a try, since the person on the phone said it would only cost $1 to get the  information packet, and that I had 30 days to cancel before the membership fees were charged.  On June 22, 2011, I got a vague cover letter in the mail with a cheap looking silver card attached to it, but that was it. I called the customer service department to ask about the "benefits". Well, the lady I was speaking to told me where to go on the website - I clicked on links that didn't work, and some other links that looked like they went to other company websites & there were additional membership fees from them. Also the $8000 line of credit could only be used for items on the NSBA website. I told her that this wasn't for me and I wanted to cancel the membership immediately. She said she would & that I needed to send an email to the customer service address on the website. So I did. The next morning, I found a mailer-daemon in my inbox because the customer service address was non-deliverable. The 800-506-6722 number was not in service, and the other phone number from the website would ring forever, leave you on hold, disconnect you, or send you to a mailbox that was full. I called 20 times that day, and couldn't get a hold of any body. The next day, 6/24/11, I went to my bank & found out on 6/22/11, NSBA took $149.95 out of my account, overdrawing it $50. I disputed the charge, but my bank said it came through as a certain type of CCD transaction that has to be disputed within 24 hours, or you don't get your money back. I tried calling NSBA again, same thing happened. Then, on July 6, 2011, they took another $349.95 out of my account, overdrawing it $390.00, including bank fees. My bank account is now frozen, and will be closed due to the unauthorized acitivity, and I'm going to get charged more bank fees in addition to items that got reutrned unpaid. I did report them to the BBB, only to find out this company has over 300 complaints against it. Not to mention it violates Rico statues, and because it's doing it across state lines and through the mail, it will fall under the jurisdiction of the US Marshalls and Postal Service Inspectors.  I will filing complaints with them as well in the morning. Although I will probably never get my money back (because of NSBA, I'm out $1350) if I make enough noise, they won't be able to do this to anyone else. 
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 07/11/2011 09:34 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.