• Report: #878289
Complaint Review:

National Van Lines

  • Submitted: Fri, May 04, 2012
  • Updated: Fri, May 04, 2012

  • Reported By: Joseph — Plano Texas United States of America
National Van Lines
2800 Roosevelt Rd. Broadview Il 60155 Internet United States of America

National Van Lines Refused to load a King Size Bed because it was not in a box. Other items, i.e., lamps, bibles that were in love seat compartment were removed and left there. Attitude at the moving address was indif Internet

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National Van Lines arrived about 5 hours late from my requested pickup time.  Their truck broke down twice and they had to borrow another truck from a local agent in Prescott Arizona.  They refused to move a king size bed because it was not in a box.  Other items maps, bibles that were in a love seat compartment were removed and left.  It was apparent that the truck was nearing full capacity since another family items were loaded in the back of the truck trailer. 

I used National Van Lines before when I was stationed overseas in the military.  Although I have not done a professional move in 26 years, I was very surprised that items were left.  I do not have a car so I had little choice in the matter. 

This report was posted on Ripoff Report on 05/04/2012 08:02 AM and is a permanent record located here: http://www.ripoffreport.com/reports/national-van-lines/internet/national-van-lines-refused-to-load-a-king-size-bed-because-it-was-not-in-a-box-other-it-878289. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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