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Report: #545777

Complaint Review: Nation's First Office Repair - Las Vegas Nevada

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  • Reported By: Distatisifed Consumer — Greengrass Iowa USA
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  • Nation's First Office Repair 1555 E Flamingo Rd Suite# 202 Las Vegas Nevada Las Vegas, Nevada United States of America

Nation's First Office Repair, laptopmedic.com Defective Repairs and Deceptive Repair Practices and Policies Las Vegas, Nevada

*Author of original report: Check out the BBB Report for Nations First Office Repair!!!

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DO NOT USE THESE PEOPLE! The advertise on eBay to diagnose and estimate a repair any laptop for $29.99! They also have BOGUS reports posted from satisfied customers regarding repairs.... these are all FALSE reports generated by their own staffers!!

If you win the eBay auction and ship your laptop to them, they will exaggerate the extent of the needed repairs and attempt to get you to spend a lot more $$$ than is needed to repair your laptop, AND the $29.99 is NOT applied to the repair price!!.....

EVERY laptop that enters their facility suddenly needs a new hard drive! They do inferior work and use refurbished or used parts in ALL of their repairs. They have no quality control testing to assure the repairs are being done correctly or expeditiously, and hire non-English speaking individuals to perform the repairs. If you have a question "Dean" the owners' brother (Rob Harvey) directs you to one of them and you eventually get so frustrated at trying to have a conversation that you hang up in disgust.

MANY repairs are done incorrectly and have to be sent back two or more times to complete the process... items are often missing or left on workbenches when units are returned and prompt many aggravating phone calls to have missing items sent to their owners.

This business has MANY unresolved complaints against them through the Southern Nevada BBB (see http://southernnevada.bbb.org/rptrel.asp?bbbid=53353). And it seems that since the Nevada Attorney General's office has dismantled the Consumer Fraud Complaint division of it's offices, Mr. Harvey and his band of thieves are able to continue to rip people off with impunity.

DO NOT SEND ANYTHING TO THESE PEOPLE TO BE REPAIRED !!!! They take advantage of the fact that the internet has provided them with a "cash Cow" of gullible consumers.

This report was posted on Ripoff Report on 12/27/2009 11:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nations-first-office-repair/las-vegas-nevada-89119/nations-first-office-repair-laptopmediccom-defective-repairs-and-deceptive-repair-pract-545777. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Check out the BBB Report for Nations First Office Repair!!!

AUTHOR: Resveratrol_NOT - (USA)

POSTED: Monday, December 28, 2009

http://southernnevada.bbb.org/bbb_rated_acc_rpt.asp?bbbid=53353&tr=rated&lg=D%2B&ex=18%2C20

They Have a D Rating!!! Just think, with a little more hard work, they can achieve an F

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