Report: #972297

Complaint Review: Nations trucks

  • Submitted: Wed, November 21, 2012
  • Updated: Thu, January 03, 2013
  • Reported By: Edward — Sarasota Florida United States of America
  • Nations trucks
    3700 south Orlando dr Sanford fl 32773
    Sanford, Florida
    United States of America

Nations trucks Sold truck with significant hidden damage with no regard for my 17 year old son's safety Sanford, Florida

*REBUTTAL Owner of company: Your Review.

*Consumer Comment: This dealership gives honest dealerships a bad name

*Consumer Suggestion: Safety issue?

Show customers why they should trust your business over your competitors...

I took my son to purchase an advertised truck. I was told the truck had been inspected by Nations Trucks and there was no known damage or other issues. It drove well on the test drive. Well when we got the truck home it started leaking transmission fluid immediately. We then took off the Bedliner to find rust and dents. (I know I should have pulled it there). Dealer response was "all sales final". It was a truly disappointing transaction that reflected the opportunistic side of humanity. Buyer beware! I almost forgot a body shop person pointed out that the paint on the tailgate did not match and it was probably damaged and repainted poorly
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This report was posted on Ripoff Report on 11/21/2012 02:38 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 REBUTTAL Owner of company

Your Review.

AUTHOR: Derik - (USA)

When we originally spoke the reason you gave for wanting to bring the truck back was not because of mechanical issues it was that you did not realize that your Homeowners Association would not allow lifted trucks. 

We offered to exchange the truck for a truck that was not lifted and you declined. At that point we made you an offer on the Tundra and you accepted the offer and drove from Sarasota to sell it back to us at the negotiated price.

You point out the reviews on Yelp, however neglect to mention our 4 star ratings on Google, and CarGurus. Our customer satisfaction rate is one of the highest in the industry and this review in no way represents how Nations Trucks does business.

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#2 Consumer Comment

This dealership gives honest dealerships a bad name

AUTHOR: Burt Johnson - (United States of America)

Really? This customer buys a truck for his 17 year old son and the dealership doesnt have the decency to fix the transmission leak? -__- Thats unacceptable to treat someone like that and gives honest dealerships a bad name. So much for their Fair and Honest policy on their website. The only thing they do honest is honestly take your money! And if your truck breaks down screw you. I read on yelp that this dealership was going to let a guy drive from Florida to California with a bad alternator!! Their website is full of bull-s**t statements such as this
At Nations Trucks you can have piece of mind that the truck that you leave our lot in came to us in excellent condition and was fully inspected, serviced and certified with a warranty!
For a better truck at a better price visit Florida's new truck alternative, Nations Trucks today and let us introduce you to a new way of doing business...FAIR and HONEST!  - YEAH, RIGHT!!
I guess you only need to have a piece of mind to work there!! 
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#3 Consumer Suggestion

Safety issue?

AUTHOR: Josh - (U.S.A.)

First, dents under the bedliner aren't exactly a safety issue, and neither is rust or leaking transmission fluid.  Second, you are supposed to inspect a vehicle before making a purchase, not after.  Reputable places will have no problem with you bringing the car to a mechanic before you commit to buying it.  Not to mention, mismatched colors and major fluid leaks are pretty hard to miss.  Third, you really expect a used car dealer to be honest?
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