Complaint Review: Nationstar Mortgage - Dallas Texas
- Nationstar Mortgage http://www.nationstarmtg.com/ Dallas, Texas U.S.A.
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- Category: Mortgage Companies
Nationstar Mortgage - Centex Harrassing calls even after 2 do not call letters ripoff Dallas Texas
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My husband and I have both endured a year of on-and-off employement and got 1 month behind on our mortgage. I called Nationstar and they gave me a payment agreement and said I could skip the month I missed but would need to pay an additional 1/4 payment with my regular payment for 4 months.
I have been doing so but they call every single day and harrass me and insist that I do not have a payment agreement. when I explain that I do and how it was set up, they then somehow see the agreement on their computer. duh!!
YET, a new person calls the very next day harrassing me for my "overdue" payment, which is not overdue given the payment agreement! This has gone on for 4 months. I finally had enough and remortgaged, get this, at a lower fixed rate! I had a variable rate with Nationstar and when I told them I was remortgaging with another firm they offered to give me a fixed rate too; only problem, they offered me 10% when I'm getting 7% from another bank!
Further more, I sent 2 "do not call" letters that they have completely ignored. They also conned me on a payment, saying they would not present it to my bank until the date I told them, but went ahead and presented it that very day and overdraft my account and bounced several other bills I had paid. They lie, cheat, harrass and are just plain nasty people to deal with.
Shari
Chichester, New Hampshire
U.S.A.
This report was posted on Ripoff Report on 02/07/2007 02:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nationstar-mortgage/dallas-texas/nationstar-mortgage-centex-harrassing-calls-even-after-2-do-not-call-letters-ripoff-dall-234908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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