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Report: #511162

Complaint Review: Nationwide 4u - Internet

  • Submitted:
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  • Reported By: anonymous 30 male — london United Kingdom
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  • Nationwide 4u http://www.nationwidehire4u.com/ Internet United States of America

Nationwide 4u Extremely rude, Broke contract twice, Delivered the wrong category of van, Refused responsability, Overcharged me Internet

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Do not ever think going through Nationwide Hire 4u Ltd. will lead to anything else than frustration and anger.

They are brokers, they gave me a quote and a confirmation upon reception of my credit card details and after verifying that the truck was available at the time I requested it.
next day (the day I need the truck), I find out that the truck is no longer available at noon (I had the confirmation letter though...). The best they can do is to give me another truck that is half the capacity of the one I asked for! Since I did not find it acceptable, they simply cancelled my order and hanged up, not mentionning the rude way they were speaking to me. I call back, try to see If I can get the required truck later that day, I am told it would be available only at 5.30pm. Eventhough it forces me to do my move at night, at this point I accept.
I find out at 5pm that the truck that comes is half the size I expected! The company in charge of the delivery tell me that the previous customer extended his rental! I ask them to try harder. they propose to let me the midget van for the whole week-end instead of one day and charged only for one day. I finally accepted.
I needed a few trips (instead of one) to complete my move since the van was so small. The van was returned as agreed early morning on Monday. The van was fine and the gas level was OK (according to the person i interacted with who told me I should have to pay anything extra).
At the end I got charged 15.99 pounds by Nationwide 4u and 217.49 for 3 days rental + gas. The initial quote was 80 pounds for a vehicle twice the capacity of the one I got...
I leave you judge of the situation, I could barely believe it, the whole thing was simply too incredible!

This report was posted on Ripoff Report on 10/18/2009 11:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nationwide-4u/internet/nationwide-4u-extremely-rude-broke-contract-twice-delivered-the-wrong-category-of-van-511162. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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