• Report: #442797
Complaint Review:

Natural Source Store

  • Submitted: Sat, April 11, 2009
  • Updated: Fri, April 24, 2009

  • Reported By:Fairfax Virginia
Natural Source Store
4051 SW 47th Ave Davie, Florida U.S.A.

Natural Source Store They bill you before you even start using the product. Davie Florida

*UPDATE Employee: Shipping Delays

*Author of original report: Natural Source Store is a repoff.

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They had charged my credit card without authorization and before I was able to try the product.

Fairfax, Virginia

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

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This report was posted on Ripoff Report on 04/11/2009 07:41 AM and is a permanent record located here: http://www.ripoffreport.com/reports/natural-source-store/davie-florida-33314/natural-source-store-they-bill-you-before-you-even-start-using-the-product-davie-florida-442797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Shipping Delays

AUTHOR: Natural Source Store - (U.S.A.)

We would like you to know that we have read your complaint and appreciate your feedback. We have had an overwhelming response to our products and have been back ordered on some products which have caused them to be shipped late. We have taken steps to rectify all of these issues and, as of this writing, all orders are being shipped within 48 hours. We also would appreciate it if you contacted us before youcontact your credit card company because as stated in this complant, it could take up to 6 months for a dispute to be handled, whereas if you have a legitimate complaint, we can discuss it and if need be issue the refund that day although the banks have up to three to five days (some take a little longer) to process the refund. We would be more than happy to help you with your situation and would appreciate the opportunity to speak to you further about it. Our Executive Response Department at our corporate office is dedicated to addressing any customer issues that may have resulted from these issues. Please contact our Executive Response Department at 954-318-4707 during normal business hours (Monday Friday, 9:00AM 5:00 PM) so that we may be of further assistance.

Thank you for choosing Natural Source Store,
Tomer Sela, VP
Executive Response Department
Natural Source Store, LLC
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#2 Author of original report

Natural Source Store is a repoff.

AUTHOR: Kent - (U.S.A.)

This product is fradulantly adverstised. They say you you have 21 days to try it, but interesting enough, they market on the bottle that it wakes 4-6 weeks to see result. Not long enough trial to produce results. They charge your credit card before you get the product.
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