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Report: #435339

Complaint Review: Natures Best Acai Berry - Reno, nevada Nationwide

  • Submitted:
  • Updated:
  • Reported By: Waterville Maine
  • Author Confirmed What's this?
  • Why?
  • Natures Best Acai Berry Nationwide U.S.A.

Natures Best Acai Berry Rip off Reno, Nevada

*UPDATE Employee: Problem Resolution

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Saw an article on Acai Berry where it gave a free months supply and I only had to pay freight. I didn't see any hidden clauses. I received the product 3 weeks later (and didn't notice a difference in weight loss, but did notice a difference in heartburn). When my credit card bill came, I was billed the $4.99 for shipping and 15 days later I was billed again $ 79.96. That date was 4 weeks ago and I have not even received the "non-authorized" order that they have billed me for. I looked for a phone number ANYWHERE on the original order, the website, the visa statement and the bottle of Acai Berry and there is NO phone number anywhere. Shame on me. I have learned a valuable lesson.

Louise j
Waterville, Maine
U.S.A.

This report was posted on Ripoff Report on 03/18/2009 10:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/natures-best-acai-berry/nationwide/natures-best-acai-berry-rip-off-reno-nevada-435339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Problem Resolution

AUTHOR: Company Employee - (U.S.A.)

POSTED: Wednesday, March 18, 2009

Louise,

On behalf of Nature's Acai Berry, I would like to apologize for any miscommunication of the nature of our risk free trial offer of the acai berry supplement. With so many health benefits, including increasing energy, burning fat, and reducing the signs of aging, the company and its affiliates offers an amazing product! All of the terms are fully disclosed to any and all of our valued customers and thus customers, for whom satisfaction is assumed, agree to a continued membership upon sign-up. This elite membership includes the automatic shipping and billing of your new supply of Nature's Acai Berry to save you the inconvenience of having to reorder by phone! If you have since changed your mind, remember that you have the option of canceling your orders at any time by contacting our helpful customer service representatives at the number listed on our site (1-800-983-7968). Your satisfaction is our number one concern, so feel free to contact us to resolve any issues. Thank you and have a great day!

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