Complaint Review: Nautic Share (AKA Sailtime)
Nautic Share (AKA Sailtime) Kevin Kaiser Beware of this comapny major Rip off, Internet
*Consumer Comment: Questionable Complaint
*Author of original report: American Express
*REBUTTAL Owner of company: NauticShare
*General Comment: Nauticshare IS NOT SailTime in any way!
I made the mistake of signing up with this unethical company owned by Kevin Kaiser. At first it seemed like a great idea, their slogan is seriously easy boating, well it turned out to not be easy at all. I made the mistake of paying for a full years membership upfront, after my initial week of training, I booked my first outing, I didnt feel comfortable alone, so I asked the trainer(Daniel) to accompany me, he agreed, I notice that there was a slight vibration on the port side of the vessel. Daniel informed me that another member had picked up a tow rope on the prop, but it had been removed and just needed to be re-aligned. So we continued our outing, once we returned I noted on my check in sheet that there was a vibration, suprisingly the next morning I recieved a call from Kevin Kaiser informing me that I damaged the boat and would be held responsible for it, after arguing with him for almost an hour and calling Daniel who informed him that the vibration was allready there, he said ok he would eat it, I later found out that the person that actually did the damage was an employee and he was just trying to get me to pay for it.
Two months later I scheduled another outing, when I arrived I notice that there was scratches and scuff marks all over the boat, I imediatley went to the office to notify someone, the person on duty was Kevins brother Kieth Kaiser, his reply was yeah we know, another new member took the boat to galveston and caused lots of damage, well his exact words were "he f***ed it all up, but it was ok to take", I went out and when I returned Kevin was at the dock waiting on me, he immediately got on the boat and took off saying im not getting f***ed again, the next day I recieved a suprising phone call stating that yes there was damage to the boat, but not the propeller and that I must have hit something and needed to pay $2500 or my membership would be cancelled, at that point I understood what he was doing. After speaking with several other members I found out that most people pay month to month, yes now you get the picture, I refused to pay so he cancelled my membership, refused to give a refund and filled my spot with a new member. During my outing, we hit nothing, I had a member of the US Coast Guard on board to verify, but he didnt want to hear it, he allready had my money. Common since will tell you if I can afford to pay for a full membership up front, I could also afford to pay for damge if I caused it, I just refused to be taken advantage off. I am currently dealing with an attourney and will be filing suit for a refund of my membership fees.
This report was posted on Ripoff Report on 03/23/2010 01:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/nautic-share-aka-sailtime/internet/nautic-share-aka-sailtime-kevin-kaiser-beware-of-this-comapny-major-rip-off-internet-584561. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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