Navy Federal Credit Union Taking advantage of active military soldiers!!! Nationwide

The story told here I have heard a lot with Navy Federal.  The bank is one of the rudest organizations I have ever come into contact with during both my military and civilian career.  If a person pays bills perfectly and has perfect credit, then Navy Federal is the best bank ever.  But, start having difficulties paying the bills or have a lapse in payment then the bank will turn very nasty very fast. 

The most common scenario is when someone has to leave active duty and take a pay cut and then NFCU will refuse to work with the individual to lower payments and will even resort to personal attacks if bills don’t get paid.  In dealing with their credit representatives for over five years, I was routinely called names, my family was insulted, and more than once NFCU would outright use threats to contact both my civilian employment and law enforcement in order to get their money. 

Now, this is not to say that one should be fiscally irresponsible.  However, yes, people will have life crisis and income cuts and in those situations a customer friendly bank, with dedicated representatives who are there to help would be nice.  NFCU is not that way.  A call center full of very judgmental people, half of whom curse at customers and lie themselves is what you get.  So, don’t ever use this bank.

And yes, I completely agree that the rebuttals from people bashing those of us talking about NFCU are most definitely NFCU employees sent to this site to discredit those who speak against their bank.  In fact, it’s exactly the type of thing I would except from Navy Federal Credit Union.

To gets facts straight since obviously you have no idea about anything that went on... Like I said in the prior complaint... All was paid on time. I got in a bind/hard time just as I'm sure everyone gets in at least once in their life. I tried to get them to work with me on payments... never said I didn't plan on paying them... they wouldn't work with me in any type of way... So please know what you are talking about before bashing people... it is clear to me you work for these people because any complaints that have been made on Navy Federal you are constantly defending Navy Federal... Most companies will work with you through tough times as long as you are still making some type of payments... Navy Federal didn't... I hope I made myself clear... And please use spell check next time you make a posting so it's easier to read...

 You buy a car. NFCU agrees to loan you money for the purcahse. You sign up. Correct so far? Good. the you have circumstances which change your life. NFCU ants you tp pay them back the money you borrowed. You can't.

And somehow NFCU is responsible? Why?

Oh your are "fibbing" about the numbers you claim.

h*e about telling the truth.

I borrowed money for  a car. Couldn't pay it back. Lender takes car back, and garnishes your wages until it is paid.

And then you go on ROR to bash the lender.

You should be ashamed of your self.

Sigen, someone who pays his bills on time.