• Report: #911383
Complaint Review:

NCH Software

  • Submitted: Fri, July 13, 2012
  • Updated: Fri, July 13, 2012

  • Reported By: Don — Lockhart Texas United States of America
NCH Software
Internet United States of America

NCH Software Purchased video file conversion software. Required to purchase upgrades before it would work. Add software for docs and photos which I didn't want. Asked for refund and deleted files. Internet

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Purchased NCH video conversion software.  It didn't work and I was prompted to purchase upgrades.  It also added Doxillion for my documents and some photo management software which I didn't want or ask for.  It forced my photos to be opened through their program. I deleted all their crap from my computer and asked for a refund which I have no presumption will occur.

When will these companies get the idea good customer service will generate more long term profits than quick one-time sales. 

This report was posted on Ripoff Report on 07/13/2012 06:00 AM and is a permanent record located here: http://www.ripoffreport.com/reports/nch-software/internet/nch-software-purchased-video-file-conversion-software-required-to-purchase-upgrades-bef-911383. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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