Report: #998591

Complaint Review: NCIC

  • Submitted: Thu, January 17, 2013
  • Updated: Thu, January 17, 2013
  • Reported By: scottswife — Jacksonville Florida United States of America
  • NCIC

    Long View, Texas
    United States of America

NCIC We were in Mt. Ranier and only had a payphone to call home (no cell signal). No amount was posted, but we assumed $5 or $6 charge. Our account was held for $30 and the final bill was $25...for a 3 min Long View, Texas

*REBUTTAL Owner of company: I never heard back from you on this complaint.

*REBUTTAL Owner of company: What happened when you called our customer service???

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My husband and I were visiting Mt. Ranier, WA.  We needed to phone our children, but didn't have a cell signal in the mountain.  There were no rates publised on the payphone, so we assumed a $5 or $6 call.  Our call was less than 3 minutes.  NCIC held $30 on our card and the final charge was $25.  REALLY - 3 MINUTES????  What a RIPOFF.........  I can't believe these people continue to get away with these things.  Reports go back to 07.......... Why is this okay?
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This report was posted on Ripoff Report on 01/17/2013 01:19 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ncic/long-view-texas-/ncic-we-were-in-mt-ranier-and-only-had-a-payphone-to-call-home-no-cell-signal-no-amo-998591. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
2Employee/Owner

#1 REBUTTAL Owner of company

I never heard back from you on this complaint.

AUTHOR: NCIC - ()

I assume our customer service department resolved your issue?

 

NCIC

 

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#2 REBUTTAL Owner of company

What happened when you called our customer service???

AUTHOR: Bill - ()

Assuming you called our customer service department, I assume they resolved this to your satisfaction?  If not, please email me, the president of NCIC, at bpope@ncic.com

Thanks

Bill Pope
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