Neighbors Moving And Storage Do Not Risk Hiring These Unprofessional, Scam Artists to Move Your Furniture! Orlando Florida

I appreciate your update but are you kidding? This company is the biggest ripoff in moving to date. I have first hand experience that they price gouge, are dishonest, misleading and promise you one thing and deliver NOTHING! When I explained to them in detail ALL the problems we recently had with our move they could care less. Basically told me to go **** myself.

I filed a complaint with the BBB and they even lied to them. This company has an "F" rating with the BBB and 57 complaints. Even the BBB findings are posted and list them as a company to stay away from.

I am glad if they took care of YOU, but believe me when I tell you, you are one of the few!

ALL CONSUMERS SHOULD AVOID THIS COMPANY LIKE THE PLAGUE!!!!

I stated before that I would not hire this moving company again. However, after taking the initiative to resolve the problem without hesitation, I would not risk NOT hiring this company again!

They really stepped up to do the right thing and refunded us a large portion of our money. A very helpful lady from the Claims Department, sales coordinator, and even the owner himself contacted us immediately and offered a sincere apology along with a solution to the problem. We were VERY satisfied with this company for listening to our concerns and, most importantly, for resolving the issues in a professional and timely manner to our satisfaction.

After hearing that they were deeply sorry and bothered that we were disappointed, I have come to suspect that Neighbors Moving and Storage is not one to provide a less than perfect service. Our perception of this company was indeed wrong and I would also like to add that there were many positive things this company offered which other companies lacked. For instance, the movers took the time to carefully wrap each item to prevent damage, the sales coordinator was outstanding, and the total price of the move (before the refund) was very reasonable. In fact, it was the lowest price we found!

All companies are bound to make mistakes, but in the end it is how they resolve the problem. Make sure you hire a company that is willing to compensate you if a problem does arise. This company lives up to that and this story proves it!