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Report: #1082718

Complaint Review: Nelnet - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Rudy — Fort Mill South Carolina
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  • Nelnet 121 S 13TH ST suite 201, LINCOLN NE 68508 Select State/Province USA

Nelnet Student loans not placed in forbearance - although all other servicers managed to do so Lincoln NE

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I lost my job last year and applied online for my student loans to go into forbearance.  I have not consolidated so I have several lenders.

I completed the application process and ALL of my other servicers except NELNET placed my loans into forbearance because I was approved.  I was not contacted by Nelnet at all, so I thought they have updated my file as all the others have done.

Now, I have started working again and would like to consolidate.  I went through the paper work and found that Nelnet put my loans in DEFAULT - they STILL have not contacted me!  They have my address, phone number, everything...that hasn't changed in years.

So how do they justify ignoring the forbearance when all other servicers applied it, and then putting me in default!

This report was posted on Ripoff Report on 09/08/2013 01:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nelnet/select-stateprovince/nelnet-student-loans-not-placed-in-forbearance-although-all-other-servicers-managed-to-1082718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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