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Report: #1374238

Complaint Review: Nelson Nissan of Broken Arrow Oklahoma - Broken arrow Oklahoma

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  • Reported By: Jeffrey — Tulsa Oklahoma USA
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  • Nelson Nissan of Broken Arrow Oklahoma 800 w queens Broken arrow, Oklahoma USA

Nelson Nissan of Broken Arrow Oklahoma Nelson Auto Group Treated me poorly, poor customer Service, repaired poorly Broken arrow Oklahoma

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 I would not recommend buying from Nelson auto Group!!! I Bought and paid cash for a brand new 2016 Nissan Titan Xd platinum at Nelson Nissan in Broken Arrow! I have had nothing but issues out of this truck! Every time I have took it to Nelson Nissan I have been treated poorly, multiple times they have forgot to contact me when my truck was ready! I've tried contacting management to never get a response! Apparently They don't live by there core values they have posted on there walls. Leaving without my truck multiple times!

I have brought it in for electrical issues that have not been fixed. Such as the whole dash, and radio shutting completely off while driving! And that has not been fixed. I had the engine and tranny go out with only 20k on it . I was stranded on side of the highway for 5 hours finally got it towed but they would not tow my trailer and told me I was responsible for that! Nelson Nissan replaced the engine and tranny. After picking it up 20 miles down the road the truck breaks down in the middle of the freeway, I managed to limp it off the freeway. I begin inspecting under the hood to find it had a Turbo Hose that was not even connected and a sufficient amount of DEF leaking under it. They towed it back.

I went in the next day The Executive Manager David said it was not a big deal and I begin to explain how I have been treated and after getting into an argument I was told "YOU CAN NOT EXPECT FOR IT TO BE FIXED CORRECTLY THE FIRST TIME CAN YOU?" and then I asked him what happens when it breaks down again with my family in middle of the freeway AND causes a wreck! he begin smarting off I could take my buisness else where! So I will be using J** G***** Nissan! Who we have bought from I do not feel safe putting my family and pregnant wife in a vehicle that is poorly repaired and not reliable. And then I receive a call offering me a hundred dollars to take down my review! So you all wouldn't see this that right there is sad I am without a vehicle $50,000 waisted and they want to bribe me!!!!

This report was posted on Ripoff Report on 05/19/2017 04:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nelson-nissan-of-broken-arrow-oklahoma/broken-arrow-oklahoma-74131/nelson-nissan-of-broken-arrow-oklahoma-nelson-auto-group-treated-me-poorly-poor-customer-1374238. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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