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Report: #1367953

Complaint Review: Neocami - Internet

  • Submitted:
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  • Reported By: Adam Berke — Tamarac Florida USA
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  • Neocami Internet USA

Neocami Camilo Carzon, John Leon Incompetitence at a premium Sunrise , Florida

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At first attracted me to Neocami was the business developed and the marketing strategy executed.

Unfortunately the list of tasks to be completed was an issue from day one, there was no assembling of direction or accountability. The site was designed and builds by an employee who will remain un-named but deserves all the credit for model that allowed me to pay a monthly fee as my site was being finishing the project on time and with great design.

John Leon who acts as the company’s sales rep is not your typical snake oil salesman who offers the world but cannot deliver, nor can he make meetings or answer phone calls.

The owner Camilo Garzon does nothing in the way of management and in fact is nothing more than a glorified photographer.

Once the site was finished I waited literally for months for simple projects to be executed or finished per the contract with absolutely no response. Example I waited for nearly 4 months for my e-commerce store to be completed and it was never finished 100%. Employee profiles, marketing strategy and critical conversion charts were never finished and worse I was met with complete and utter ignorance and belligerence when requesting the finished material.

I called a number of important sit down meetings with Garzon and Leon that never materialized, either never showing up or rescheduling on numerous dates.

John Leon became a volatile and unstable presence as a Neocami representative, refusing to finish work and becoming combatant with threats and name calling. Very professional.

In early October I negotiated my monthly fee be forgiven due to noncompliance of the contract and lack of work being performed. Ultimately it was agreed that both Garzon and Leon dropped the ball and were guilty of poor management.

During this time I was presented with a fictitious account of what Neocami has performed in work hours and dollar amounts.

This was contrary to my contract as the total financial estimate was greater than my entire contract. The itemized list of projects was nefarious, for example a 6 hour photo shoot was billed at 50 hours, thus using up 80% of my itemized photography allowance.

Early in January Neocami and its employees disapeared from the Sawgrass Parkway offices over the weekend without notifying its clients or the office managers, basically skipping out on the rent.

No phone numbers were forwarded and the company now operated out of the back of a convenience store in a bad Davie Florida neighborhood.

Upon this move my website was no longer hosted by Neocami a violation of the contract. After 6 months and $4000.00 later I have no website or photography in return for my financial commitment. A request of my intellectual property was met with a fake document manufactured from Neocami's art department representing themselves as t a collection agency and then an attorney. Both actions are illegal.

After my complaint to cease and desist Neocami used its SEO to create false stories and post slanderous content on the webs google search.

Amazing that Garzon and Leon have enough free time to create sophomoric content and act like frat boys instead of standing behind a contract to complete the work they were paid for.

My suggestion is stay away from Neocami at all costs as they have done this to many other clients and will continue to burn bridges as they are not organized to execute the work.

Disappearing in the middle of the night was not only a perfect metaphor for how they operate but it is also illegal.

This report was posted on Ripoff Report on 04/16/2017 08:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/neocami/internet/neocami-camilo-carzon-john-leon-incompetitence-at-a-premium-sunrise-florida-1367953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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