ED Magedson – Founder
neofill650 S Prospect Ave Ste 200 Hartville, Ohio USA
neofill Poor Customer Service, Blame-Shifting Hartville Ohio
57 complaints from others filed with the Better Business Bureau. Enough said!
In my case, received an email stating a refund was issued for a dscounted certificate that was initially refused by the business. Neofill has since backtracked and will not issue the refund as they promised in writing. Nearly impossible to get a response from the company by email. Useless talking points by phone. Potential discount was not worth the hassle and high fees they charge to simply mail the certificate to you or for you to print from home.
This report was posted on Ripoff Report on 05/20/2013 12:48 PM and is a permanent record located here: http://www.ripoffreport.com/reports/neofill/hartville-ohio/neofill-poor-customer-service-blame-shifting-hartville-ohio-1052391. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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