Report: #968245

Complaint Review: NeonBrite

  • Submitted: Mon, November 12, 2012
  • Updated: Fri, December 07, 2012
  • Reported By: LaurelOlivia — carlsbad California United States of America
  • NeonBrite

    United States of America

NeonBrite Rob Gave me the wrong retainers, even with a drawing and request of a call if unsure. Internet

*REBUTTAL Owner of company: Many Apologies

Show customers why they should trust your business over your competitors...

After making my impressions I put a not taped to the clear box holding the impressions stating that I wanted the retainers that hold your two front teeth together.  I even drew a picture.  I included my phone number and asked for a call if you had any questions about what I wanted.  I received the wrong retainers and was told my wording was wrong.
Also on the bottom retainer, I could not wear because it stabbed my gums and would bleed and cause pain trying to take it out.
They should have offered to make them correct.  Do not use this company!
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 11/12/2012 04:57 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 REBUTTAL Owner of company

Many Apologies

AUTHOR: Rob - (United States of America)

Greetings, I'm the owner of the company & will gladly make things right for said appliance...please understand that we service hundreds of individuals and from time to time will make a mistake...many apologies.  

If you're willing to work with us again, I'll oversee your order personally and ensure that you're pleased with our product...please refer to our TESTIMONY page on our site, & you can see we get it right most of the time :) please contact me!
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.