Complaint Review: NeoTube TV - Staten Island New York
- NeoTube TV 248 Tyson Lane Staten Island, New York USA
- Phone: 917-416-1404
- Web: neotube.tv
- Category: TVs & VCRs
NeoTube TV Neo Tube TV Rip Off Staten Island New York
*Consumer Comment: Customer Service
NeoTube tv is a total ripoff. Try and return your box and you are charged a 20% restocking fee. Manny the owner said it is plain as day on the site when you pay by Credit Card but it is nowhere to be found when checking out. You have to go to a small link at the bottom of the page and click on "terms of service". He returns phone calls days later and sends an email after the fact that he " recorded the call for training purposes". What a JOKE this guy is. I am reporting him to the Attorney General as it should be stated on his site right under the 30 day money back guarantee that it is subject to a 20% restocking fee.
This report was posted on Ripoff Report on 07/20/2017 04:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/neotube-tv/staten-island-new-york-10306/neotube-tv-neo-tube-tv-rip-off-staten-island-new-york-1387016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Customer Service
AUTHOR: Debby - (United States)
SUBMITTED: Thursday, January 11, 2018
I called staten Island and talked with the guy....I got more than satisfactory service, I sent my original box to him beacause it didnt update like it should've. He took care of it and If you're not a di_k about it ( like I was
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