Report: #194016

Complaint Review: Nero - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Wed, May 31, 2006
Updated: Wed, May 31, 2006
Reported By: — Dania Beach Florida

Author Confirmed

Why?

Nero Im Stoeckmaedle 18 76307 Karlsbad Germany Nationwide U.S.A.

Phone:
Web:
Category: Computer Software

Nero AG Charged for product even though I did not receive and request to cancel ripoff Germany

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I was unable to download the product so I emailed them to cancel the order. They said there policy states I have to pay even though I did not receive the product. Why, because I had their download site and serial number. I said, void the serial number so I can not use the product, not interested we will charge you anyway. Very bad customer service.

If you do business with them don't expect refunds for there product if it does not work. Check the rest of the web for complaints against them you will then stay away from Nero.

Chester
Dania Beach, Florida
U.S.A.

This report was posted on Ripoff Report on 05/31/2006 05:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nero/nationwide/nero-ag-charged-for-product-even-though-i-did-not-receive-and-request-to-cancel-ripoff-ger-194016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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