Report: #1045088

Complaint Review: Net 10

  • Submitted: Sun, April 21, 2013
  • Updated: Sun, April 21, 2013
  • Reported By: Heather — Evansville Wyoming
  • Net 10
    9700 N.W. 112th Ave Miami FL
    Miami, Florida
    United States of America

Net 10 scammed me almost $130, lied to me, and poor customer service Miami, Florida

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Net10 sent a replacement phone for 120 less value than the original phone. The company lied for almost 3 months about mailing the phone and after many phone calls as to why the phone wasn't received they sent a phone that was 12o dollars cheaper than my phone. They lied and said they would add a airtime card for the inconvinence but did not. We called with the pin number for the phone to be activated and was told the phone did not work in my area. The reason they were replacing the phone was because it was purchased n Ohio and we moved to Wyoming at which time the phone did not work. They sent me a cheaper phone that was suppose to work n Wyoming and it does not. We called them to be called liers and one supervisor said if they were lying her mother and father would die today. I paid 200 for the original phone and got a replacement phone valued at 80. They claim they can only replace with the same model but they did in fact replace my LG Optimus with a Huawei. These people totally ripped me off lied to me and misrepresented the states nowhere on the box that this phone only works on the east coast
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