• Report: #569751
Complaint Review:

Net Spend All Access Visa Debit

  • Submitted: Mon, February 15, 2010
  • Updated: Mon, February 15, 2010

  • Reported By: Eileen — milton Pennsylvania U.S.A.
Net Spend All Access Visa Debit
po box 2136 austin, Texas United States of America

Net Spend All Access Visa Debit Meta Bank netspend lost my tax refund it should been in my account on 2/5/2010 austin, Texas

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Netspend Corp. LOST my Tax Refund & they are not doing anything to help me or trace it,I have been a loyal customer since April 2007;I spoke with the IRS several times & there was no problem from their end they sent my refund to Netspend via direct deposit on 2/5/2010 & yet it has not been credited to my account,even though I have checked & rechecked the routing # & my account number with them several times, everytime I call Netspend first of all to actually get to talk to a "live" person you have to go thru so much bull to get there & once you do you can't understand the customer service rep due thick foreign accents they can't give you a clear cut answer & blame it on the IRS or they put you on hold forever until you finally giveup & hang up I have sent all the necessary documentation necessary to prove my identity twice do they want my fingerprints & a blood sample also?I want my money NOW not 6 weeks from when the IRS finishes tracing my refund I have bills to pay & my electric is being threatened to be shut off I seen that there are SEVERAL complaints against this company why isn't anything being done to protect us & to give us our money this company should be fined & I should receive interest for the amount of time that they are keeping my money . Someone needs to straighten out this company IMMEDIATELY they are a BIG RIPOFF & there are STEALING peoples money!!!!!!!!!I WILL FILE A COMPLAINT WITH EVERY SINGLE AGENCY& BADMOUTH THI INSTITUION UNTIL I GET MY MONEY!!!!!!!!!!!!!!!!!!!!!! A VERY PISSED CUSTOMER!

This report was posted on Ripoff Report on 02/15/2010 12:52 PM and is a permanent record located here: http://www.ripoffreport.com/reports/net-spend-all-access-visa-debit/austin-texas-78768/net-spend-all-access-visa-debit-meta-bank-netspend-lost-my-tax-refund-it-should-been-in-my-569751. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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