Net Spend of Austin Texas A Subsidiary of TSYS Columbus Georgia M. Troy Woods, Chuck Harris, Billy Campbell Net Spend Deceptive and Fraudulent Practices Columbus Georgia

Good Morning My name is Aaron C  M  Sr. and I am a Connecticut native residing in Huntsville Alabama. I hope my email reaches the recipient and their interests in the riches of good health and happiness. My reason for this correspondence is to make an attempt to alert consumers during the holiday season about a company that does not stand by their product and has internal issues as it relates to security and safety of your personal funds and or money. I have become a victim and want to empower others before the get duped like my wife and I have.

On October 27th and 28th I purchased two pre paid Net Spend load packs from Walgreen's in Huntsville Alabama. What my wife and I did not know prior to paying 307.80 for both cards was the fact that we had to request a debit card from Net Spend to load the funds on to. Once I paid the 307.80 I had to wait a few days for the debit card to arrive to my place of residence. I received the Net Spend debit card on Thursday October 30th, 2014 and proceeded to call the Net Spend number listed to load the 300.00 onto my debit card. The 7.80 were fees for the purchase of both cards. What would happen next would truly and literally blind side my wife and I. Both cards were already loaded onto another Net Spend account without our authorization. Net Spend has chose to implicate the customer in having to do something with the theft of these cards. What I have gathered from this incident is. Whoever has stole this money has to be an internal employee of Net Spend. An employee within the Mid Level or higher management team who can oversee any and all inquiries of issues of this magnitude and nature. I have spoke to an employee of Net Spend named "Billy Campbell". Mr. Campbell has informed me my money has been loaded onto another Net Spend account and there is nothing he can do concerning this theft of my funds. I was informed to contact the Huntsville Police Department concerning theft of funds with an online banking company. The person who can steal this funds would have the capacity to control all avenues and areas of the investigation process without being considered a suspect in the theft of funds of their customers.

I have filed several complaints and have contacted businesses who partner with Net Spend to inform them of what has happened to my money and the stand the company has not chose to take. I have emailed several departments within the Net Spend umbrella and one employee continues to be the only person I can speak to and make contact with. Mr. Campbell has more or less informed me my money has been stolen and has been applied to another account within the Net Spend accounts. My question was why can't you suspend the account the money was loaded on and proceed to inquire to the person owning the account how did he come into possession of another customer's money and or funds. When one person is privy to all avenues of the investigation process of funds stolen one would have to make an informed decision to believe the person stealing the money can very well be the same person managing all avenues of the investigation process. I was told know matter who I contact within Net Spend all communications will be reviewed on his desk. I am urging all who will listen to inform consumers of this practice before they experience what my wife and I have experienced. My wife and I were traveling to Connecticut to see our oldest son and spend time with family. This has been very stressful on my beautiful wife and I. We do not have 300.00 just to blow in the wind. I am saddened the company would take the standpoint and implicate me. Please ensure all of your consumers are aware of this companies practices.

There is no constructive way for this money to have been stolen other than a Net Spend internal mechanism having the ability to cipher the funds without the customer's authorization and or approval. Net Spend is a subsidiary of TSYS of Columbus Georgia. I have contacted the offices of Mr. M. Troy Wood and his subordinates concerning this very deceptive scheme taking place within the scope of his Net Spend Company. I have filed a complaint with FBI Internet Crimes Complaint Center, The Texas Watch Consumer Outlet, The Texas and Alabama Attorney General and still working on other avenues to uncover this very deliberate and organized scheme against consumers of Net Spend and or their business partners. Thank you for any and all consideration to inform customers prior to purchasing this pre-paid load pack. Please do not allow your consumers to experience what I have been dealing with since the 30th of October. I cannot sleep, eat or think straight knowing somebody can simply take your money and there is no cause and or action you can take to recover your funds.