• Report: #1034761
Complaint Review:

Net10 Wireless - TracPhone

  • Submitted: Sun, October 26, 2008
  • Updated: Sun, October 26, 2008

  • Reported By:Alameda California
Net10 Wireless - TracPhone
9700 NW 112th Ave Miami, Florida U.S.A.

Net10 Wireless - TracPhone, Phone does not work Miami Florida

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Bought a 60 minute air time card at a local Radio Shack last Sunday, 10/19/2008 as prepaid wireless service was expiring on 10/24/2008. Clerk at Radio Shack added the minutes and phone display said service was good until 2/19/2009. On Wednesday, I got a text message that service was expired. I sent an email that the message was wrong and my phone air time display said service was good until 02/19/2009. I have not had any response to this message.

It is 10/26/2008. I went to charge phone and phone will not charge. Apparently, airtime was a bad card for some reason, but I am out $60 and have no working cell phone. Fortunately, I paid for the air time card with a credit card, so I will be able to dispute the charge.

I tried calling the Net10, but no customer service available on Sundays after a certain time. I am leaving on a trip tomorrow and had counted upon a working cell phone. I feel rather abused, especially after reading some of the other reports about this miserable excuse of a company.

Alameda, California

This report was posted on Ripoff Report on 10/26/2008 06:46 PM and is a permanent record located here: http://www.ripoffreport.com/reports/net10-wireless-tracphone/miami-florida-33178/net10-wireless-tracphone-phone-does-not-work-miami-florida-1034761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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