Report: #974615

Complaint Review: net10 wireless

  • Submitted: Tue, November 27, 2012
  • Updated: Tue, November 27, 2012
  • Reported By: Lagrange Georgia United States of America
  • net10 wireless
    9700 NW 112 Ave
    medley, Florida
    United States of America

net10 wireless trac phone wireless working prepaid phone misteriously deactivated, missing money and terrible customer service medley, Florida

Show customers why they should trust your business over your competitors...

Fri Nov 23, 2012 12:54 am:  I have never been so disapointed in my life. its been three days and i still cannot even use my phone i just bought about a month ago. all i wanted to do was reactivate it and put my 45.00 card on.  its been such a hassle. ive talked to 7 reps and wasted hours and hours and have gotten no where at all!!!!! 

had i known this i would have never.... ever ... ever got involved. what is the problem here?????

Sat Nov 24, 2012 7:48 pm: Well i was given another case # lastnight and have to wait ANOTHER 24 hrs. i cant believe this. and even spoke to two more reps.  that makes twelve. im so angry

Sat Nov 24, 2012 7:52 pm: Also that twelve reps does not count the ones online. please help me guys. provide me w another phone or something, please.

 Sat Nov 24, 2012 9:20 pm: Its funny how NO ONE knows whats wrong with my freakin phone. my hard earned money i put into NET 10 and i cant even use it............

I bought my phone on the 4 of november 1012. on november 22 my phone was deactivated. i was told i had to buy more air time to get it reactivated so i went out and bought a forty five dollar phone card and now they are telling me they cannot find my phone or my card. honestly i believe they have insiders who are ripping us off and giving our informaiton and phone numbers to another group of people.

ALL of these people they are ripping off and who are left with no phone and no paid for mins,they cant tell me that our information is JUST LOST!  THATS SOME BULL.

Someone should seriously be punished for this!!!
LaGrange, Georgia

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