Complaint Review: net10
net10 Net10 Steals Minutes from You St. Augustine, Florida
*Consumer Comment: Net10 Steals Minutes
So I got me a new phone and just before I called I received an email indicating my 200 Easy Minutes were added to my account. After calling they walked me through the set up and acknowledge I had 200 Easy Minutes added. He told me it could take a couple of minutes to a couple of days for the phone to activate, which I knew it will take only couple of minutes, as I said, I have done this before. After a couple of minutes my phone activates with 200 minutes. Bastards! They are doing it again. I called back and behold, I get the same rep.
I explain him the problem and he tells me he needs to call another section to verify my total minutes. I also heard that before. He comes back after a couple of minutes saying that he was told I had 539 minutes plus the 200 Easy Minutes. I asked for a supervisor and after 30 minutes waiting he could not find any supervisors. I stopped my easy minutes and my wife and kids too. When we run out of minutes, I will switch to (((competitor's name redacted))) family plan 4 phones unlimited calling, texting and web for $100 a month. I will tell my story to the Better Business Bureau and any website such as this one. I will spread the word and you must do the same. This is war and I it has just began
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
This report was posted on Ripoff Report on 01/14/2012 11:21 AM and is a permanent record located here: http://www.ripoffreport.com/reports/net10/st-augustine-florida-/net10-net10-steals-minutes-from-you-st-augustine-florida-822751. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: