Report: #132097

Complaint Review: netdropshippe - wholesalehub

  • Submitted: Sun, February 20, 2005
  • Updated: Thu, March 10, 2005
  • Reported By: West Valley City Utah
  • netdropshippe - wholesalehub
    2857 East Pico Blvd.;L.A.,Ca.;90023
    Los Angeles, California
    U.S.A., ripoff ordered a new Toshiba DVD/VCR Combo got a refurbished Los Angeles California

*REBUTTAL Owner of company: is a search engine and directory in business since 1997

*Consumer Comment: they are right

Show customers why they should trust your business over your competitors...

)n 2/11/05 I ordered a / or what I thought to be brand new Toshiba -DVD/VCR Combo/ model SDV391 & a B&D mini processor= they arrived in a messed up - box most of the foam was gone = looked into products to see if ok; a paper inside the dvd/vcr showed it was a refurbished product : BY : Refurbished Products Service Center Santa Fe Springs,Ca. 90670 : I sent them an email conplaining about this an they sent back that it showed that it was refurbished / not 1 thing showed it was like that - they still argue it was?? I own Golden 9 Sales( DBA) and / Reseller Tax Id # / so can buy
whoesale and was trying to get the cheapest price for a customer of mine = if I had of known it was refurb - would never have ordered it?? they can't under stand that and on there site it says " customer is # 1 / WRONG ??

I contacted fedex about the damaged box and products with very little foam & both boxs bent/ they said to file a claim = no problem - except that the driver should have been more responsable for the merchandice they delivered??

West Valley City, Utah
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 02/20/2005 02:13 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 REBUTTAL Owner of company is a search engine and directory in business since 1997

AUTHOR: Ed - (U.S.A.)

Hello is a search engine and directory in business since 1997. We have nothing to do with any products purchased. I do not know why we are even mentioned in the complaint. Please remove our name from this complaint.

We are not connected to

Thank you
Respond to this report!

#2 Consumer Comment

they are right

AUTHOR: Nancy - (U.S.A.)

I went to and found the item you are referring to. It is sort of conflicting. If you look at the long description, at the very bottome it says "open box item. Then when I checked the FAQ, this is what it said

Reconditioned Products - (R)
What are "Factory-Reconditioned" products?
Customers return products for many reasons: a customer may change his or her mind, not like the product, or have difficulty operating it. Whether it is returned a month later or only the very next day, such an item must be identified as reconditioned or refurbished to be resold.
Open Box
As the name implies, this refers to a product that someone bought but merely "opened the box

then under another question it says
How do I identify Factory-Reconditioned products?
We note these products on our site with (R) next to the model number

Keeping all this in mind,
Toshiba SDV391 Progressive Scan DVD/VCR Combo
Model: sdv391 (R) <---there is the R

Will "Factory-Reconditioned" products come in different packaging?

By law, product packaging must state if an item is factory-reconditioned.
Packaging and terminology differs slightly with each retailer.

Some items will arrive in a regular retail box with a sticker indicating that it's reconditioned, refurbished, or factory serviced. Some items come repackaged in a plain brown or white box.

Enclosed manuals may refer to accessories (camera cases, straps, for example.) that are not included with the reconditioned product.
Be sure read over the product information page for a list of included accessories

So check it out carefully
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.