On September 15th I placed order for Sanyo DRW 1000 DVD Recorder 4-Head Hi Fi VCR Combo, and shipped product directly to my customer. The customer contacted me two weeks later and said the product was defective that they were sending it back to me, I refund immediately to keep a happy customer. Now i've been sending email request and phone request for RMA number, so can return defective product for replacement or refund as indicated in their return policy but has been over a month and still no RMA number has been issued. The 90 days will end 11/15/05 and i'll be lost out of 156.72 due to their lack of business practice. But Thats Not It!!!!
On November November 30th order was placed for two XBox Live Bundles For Total Of $296.41, the order was sappose to be shipped within 48hrs by fedex well tomarrow will be 10 days and order still says authorized only but they have charged my credit card.
Again another order placed 11/30/2005 for XBox Adventure bundle, waitting five days to receive order update with tracking number but instead received email saying order cancelled due to item out of stock and my credit card was charged. Again credit card charged in the amount of $209.40, still not refunded as of today or contact from netdropshipper.
Again another order placed 12.01/205 for Playstation 2 bundle in the amount of $241.10, next day received order cancelled due to item out of stock and that my credit card wasn't charged when in facted it was. Still no refund as of today!
Netdropshipper owes me total of $903.63 and after numurious email attempts, phone messenges still no refunds been issued. I have filed complaint with BBB and if netdropshipper doesn't provided refunds, attorney is filing warrants for each order through our local law inforcement. We have already been informed by the judge here that he'll grant our warrant request immediately due to amount owed to us, but giving this coming another 10 days to resolve on their own.
I will not order anymore items, i've already taken my business elseware. Would not recommend them to anyone.