Complaint Review: netroshop - Internet
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- Author Not Confirmed
- netroshop Internet United States of America
- Phone:
- Web:
- Category: Internet Marketing Companies
netroshop sales@plimus.com, i buy chips for poker they took 150$and not got chips its a month and a half, Internet
*UPDATE Employee: A problematic customer
Show customers why they should trust your business over your competitors...
i but chips for facebook from this company
they took my money in 2 minites and then they say they will give back my money in 3-10 days its been over a month and a half now and did not get no chips and no money they have live connecting i go to talk to them and they sent me email ;
saying that ifyou did not get your money back we will give you chips
they are liening and they stole my money i want my money back
This report was posted on Ripoff Report on 12/17/2010 07:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/netroshop/internet/netroshop-salesplimuscom-i-buy-chips-for-poker-they-took-150and-not-got-chips-its-a-mo-672850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
A problematic customer
AUTHOR: netroshop - (United States of America)
SUBMITTED: Saturday, December 25, 2010
We could not verify the payment of customer and decided to refund payment to prevent an imminent chargeback. The customer is from Israel and we have sent payment from our bank account directly to the customer's card. We did not use usual refund process to prevent high refund ratios. We send a payment to customer's card and these 2 transactions is not related each other. The payment customer made us and the money we sent to customer's card is completely different transactions. Customer is looking for the payment to be canceled or not. But it is not canceled because we sent another payment which covers customer's payment. We have already confirmed delivery with the bank. Customer must check for a 150 USD which is credited to the card. We think the problem is that. Because we are %100 sure that our payment has been sent to customer's card successfully.
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