Report: #1353259

Complaint Review: netspend corporation

  • Submitted: Wed, February 01, 2017
  • Updated: Wed, February 01, 2017
  • Reported By: whatever45 — Tacoma Washington USA
  • netspend corporation

    Nationwide
    USA

netspend corporation netspend corporation po box 2136 austin texas 78168 I BOUGHT A NETSPEND PREPAID CARD AT SAFEWAY PAYPAL CARD AND IT DOESNT TELL YOU THAT IT IS A NETSPEND CARD AUSTIN TEXAS Nationwide

*UPDATE Employee: Netspend

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I bought a prepaid january 2017 card at safeway a paypal card which doesnt advertise that its a netspend card or else i wouldnt have  bought it, I paid 100 dollars and the fee to activate the prepaid paypal card , when i called netspend, they took all my information and then later said that they couldnt activate my card, they havent sent my money back and that was a month ago ,

in 2009 federal government agency put a trace on veterans benefits , retirement that netspend was holding and lied about  and a police report was also filed against them, they later returned the funds after three traces was put on the money , several other retired military people experienced the same thing

 i would like my 100 dollars back from netspend in janaury 2017,after being called a colored women that card they couldnt activate and the use of the word negro is very unprofessional for them after the second call

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This report was posted on Ripoff Report on 02/01/2017 05:57 AM and is a permanent record located here: http://www.ripoffreport.com/reports/netspend-corporation/nationwide/netspend-corporation-netspend-corporation-po-box-2136-austin-texas-78168-i-bought-a-ne-1353259. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Netspend

AUTHOR: NetSpend Corporation - (USA)

We regret to hear that you were unable to activate your new card.  We would be happy to assist you with this and request that you email us at social@netspend.com.  We will contact you back as soon as possible.

Thank you,

Netspend

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