Netspend Fraud, theft, Liars, Robbers Internet

WARNING Don't get a Netspend Card, They are liars, and robbers, they stole our income tax return a little over 8k. First the IRS deposit the money to the card that same day Netspend block the card saying they needed to verify our identity, at first I was ok with that they were just trying to verify the account holders ok, we fax over all documentation right away, 2 days went by and thay sent us an email saying it was unblock that we could use it now, we tried to use it that same day at night and we couldn't so we decided to call them again just to discover they had closed our account, their reason was that my husband was a high risk customer, I asked what do you mean with a high risk customer, the person on the phone said she didn't have any more information, she couldn't say why.

We asked the representative when would they send us our money she said we would receive it in 7-10 business days. 15 days passed and I decided to call them back this time the other representative said they didn't send it to us they had send it back to the IRS and that the IRS would receive it in 3 weeks. Time passed by and I decided to call the IRS they told me they hadn't receive anything so I called Netspend again the representative told me they had just send it and gave me a tracking number for the UPS. After 2 weeks I called the IRS and they didn't have anything, I called Netspend and they said they just send it 2 days before and gave me a different tracking #, I track the Number they gave me and it did got to it's destination, but not the IRS, I called Netspend and ask what was going on all they said it wasn't their responsibility no more because they hadsend it through the UPS. I called IRS they said they would investigate but it has been since February   and now its June  and we haven't receive anything. We call Irs and theydid said that they just barely got response from Netspend but that Netspend haven't return the money still. So were still waiting. So Please don't get a Netspend Card.