Report: #1379280

Complaint Review: NetSpend

  • Submitted: Thu, June 15, 2017
  • Updated: Thu, June 15, 2017
  • Reported By: Steve — Elkhart Indiana United States of America
  • NetSpend

    Internet
    USA

NetSpend Giftcard/prepaid card RIPOFF to Consumers Internet

Show customers why they should trust your business over your competitors...

What ever you do, do not purchase NetSpend.  I wouldn't trust this company for one second.  I was given a gift card in January of this year for $50.  I did not open the "Sealed Envelope"  until June 14th.  They confirmed on the phone that the amount was $50...Which is my first complaint.  In order to use the card, you have to register (email address, phone numbers, social security number, etc).  Since I wasn't going to give this information out, i called.  

After being told that the card was a $50 value, i proceeded to use it today.  When I used it, it had only $37.10 balance on it.  They billed the card for two prior months what the call "Maintenance".  I called customer service to complain (more time on the phone) and they explain that i had to read the "Terms & Conditions".  Please explain to any consumer buying this how they can read the Terms and Conditions without opening the "Sealed" envelope BEFORE purchasing the gift card.  

Customer Service would not forward my phone call to complain to a manager.  Please share this Rip Off Company.

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This report was posted on Ripoff Report on 06/15/2017 09:43 AM and is a permanent record located here: http://www.ripoffreport.com/reports/netspend/internet/netspend-giftcardprepaid-card-ripoff-to-consumers-internet-1379280. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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