Report: #1300561

Complaint Review: NETSPEND

  • Submitted: Tue, April 19, 2016
  • Updated: Thu, July 14, 2016
  • Reported By: Victoria — Massachusetts USA
  • NETSPEND

    Nationwide
    USA

NETSPEND Bogus Maintenance Fee Nationwide

Show customers why they should trust your business over your competitors...

Netspend is a ripoff. I was given a Netspend gift card as a gift when I had my baby back in Oct.  There was $400 on it.  I saved it for when we were buying a crib when we were ready to put the baby in her own room.  Well I called to activate it sometime in March.  I thought I activated it right.  Well I went to use it yesterday and it wasnt working.  I called today and was told it had yet to be activated.  Well I finish activating it and then was told my balance was like $376.00 .... i said that is wrong the balance is $400.  Then I was told since there was no activity for 90 days on the card I was charged a maintenance fee of $5.95 for 4 months.  I read the card agreement and no where does it say the 90 days of inactivity starts from date of purchase..... This is misleading and should be illegal.  I have called several times to speak to a manager and get no where.  All I am told is the reason it doesnt say "90 days from purchase" is because its a "general" 90 days.  It could mean from the date of purchase or the date of activation.  I said "NO it clearly is from the date of purchase if my card was purchased on Oct 4th and on Jan 4th you start charging me with that bogus monthly fee".  NETSPEND is a crook. I hope someone sues them.  I am going to fight them to get back my almost $24 that was withdrawn.  But from what I am reading it is a winless fight.

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This report was posted on Ripoff Report on 04/19/2016 09:24 AM and is a permanent record located here: http://www.ripoffreport.com/reports/netspend/nationwide/netspend-bogus-maintenance-fee-nationwide-1300561. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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