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Report: #1249857

Complaint Review: Netspend - Nationwide

  • Submitted:
  • Updated:
  • Reported By: mrniceguy777 — Anaheim California USA
  • Author Not Confirmed What's this?
  • Why?
  • Netspend Nationwide USA

Netspend Netspend Prepaid Debit Visa Netspend Stole Hundreds of Dollars From Me Nationwide

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I started using the Netspend card to save money as I don't have a bank account.

I noticed that some money was missing from my account (around 250+ dollars)

I looked online at my activity and there were a bunch of international transactions designated as "signature purchases" which to me means I signed something at the location where I made the "signature purchase".   I have never signed for anything on this card.

So I disputed the transactioins by filing a dispute through the Netspend website.

The next day when I tried to log into my account it said "There is a problem with your account.  Please call Customer Service at 866-387-7363.

When I call the number it asks me for my card number or Social Security Number.

I entered my card number and it says 'that is not a valid number, goodbye'  and hangs up.

I called back and tried my SSN, same thing.

I thought maybe I mistyped the number so I tried about 5 more times with the same result.

I then emailed Netspend customer service and told them what happened and that I'm not able to log into my account and when I call on the phone I am unable to talk to anyone and their system just hangs up on me.

A day later the email response from Netspend was 'Your account has been closed by our risk assessment team.  You are no longer eligble for our service.  Have a nice day.'

What about my money?  What about the dispute?  What about my hundreds of dollars?

I emailed them back several times telling trying to get answers.   I don't think they are coming.

Do not ever use Netspend.   It is a complete scam.   

Netspend will steal the money from your account and when you try to dispute it, they will close your account and you cannot even contact them to resolve the issue.

They tout their service as being for people who cannot get a normal bank account.  That is because they can screw you over as they know you are desparate and have no recourse.

It blows my mind that this company is allowed to operate in the open, stealing peoples money and ripping them off day in and day out and nothing is done about it.  They don't get in trouble, they don't get shut down,  they don't get punished, nothing.    Just ripping people off day in and day out and theres nothing we can do about it.   Yay America.  Greatest country in the world.  Psh. yeah right.

 

This report was posted on Ripoff Report on 08/20/2015 02:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/netspend/nationwide/netspend-netspend-prepaid-debit-visa-netspend-stole-hundreds-of-dollars-from-me-nationwid-1249857. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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