• Report: #458752
Complaint Review:

Netspend.com - Inter National Bank

  • Submitted: Thu, June 04, 2009
  • Updated: Mon, August 03, 2009

  • Reported By:Broomfield Colorado
Netspend.com - Inter National Bank
1801 S 2nd St McAllen, Texas U.S.A.
  • Phone: 956-632-5400
  • Web:
  • Category: Banks

Netspend.com - Inter National Bank Deceiving marketing practice. Collect private personal data under false pretense. McAllen Texas

*Author of original report: update

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Many merchants start using prepaid VISA card for rebate payment. It is not uncommon to receive a prepaid debit card in the mail, either due to rebate fulfillment or bank cash card renewal.

I received the Netspend card in the mail. Initially, I thought it was a rebate payment. So I proceed to activate it. I got suspicious when it asked me DoB and SSN. No card activation should ask that kind of question.

Picture this: A bad guy can easily get your name and address from the phone book and sends you a fake credit card. If you call in to activate the card with your DoB and SSN, you are pretty much giving your identity away.

So I stopped the activation process and requested service rep assistance. I asked what this card was for. He said that I received it because one of their business partner put me on the list. Of course, he could not tell me the name.

Although Netspend is not an identity thief, their marketing tactic is still deceptive. They do not identify in the package that this is a part of marketing campaign. They want you to believe that this is something you should be getting. Then they collect your sensitive information under a false pretense.

I just filed a complaint to the Federal Reserve. If you are not happy about this, you should too.



Broomfield, Colorado

This report was posted on Ripoff Report on 06/04/2009 08:39 PM and is a permanent record located here: http://www.ripoffreport.com/reports/netspendcom-inter-national-bank/mcallen-texas-78503/netspendcom-inter-national-bank-deceiving-marketing-practice-collect-private-personal-458752. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Netspend.com - Inter National Bank

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report


AUTHOR: Spadeace - (U.S.A.)

Federal Reserve Consumer Help Center has referred my case to the Office of the Comptroller of the Currency (OCC), the federal regulator responsible for this institution. I received a letter from OCC on July 21 stating that Inter National Bank should be replying to my complaint within 3 weeks. I should in turn write to OCC if the bank fails to address my concern. Their web site is www.helpwithmybank.gov.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?