Report: #289920

Complaint Review: Netweaver - Burnley Internet

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Ripoff Report is Xcentric Ventures

Submitted: Sat, December 08, 2007
Updated: Sat, December 08, 2007
Reported By: — Houston Texas

Author Confirmed

Why?

Netweaver Unit 11, Mead Way, Padiham Internet United Kingdom

Phone:
Web:
Category: Internet Service Providers

Netweaver Fails to repsond to numerous compleints about system failure. Obliged to move hosting service eslwhere. Netweaver continues to ignore emails requesting refund. Burnley United Kingdom Internet

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This company take high and mighty approach to customer service, ie they ignore their customers.
We had problems over many days with their hosting service and when we complained they ignored us for several days before evetually replying to say they had now fixed the problem - however, by that time we even had time to get our domain transferred to the new hosting service and were using an alternative provider.
We have attempted to get a refund from Netweaver but they continue to ignore our emails.

I would advise against this company due to their non-existant customer service.

Firmbyte
Houston, Texas
U.S.A.

This report was posted on Ripoff Report on 12/08/2007 09:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/netweaver/internet/netweaver-fails-to-repsond-to-numerous-compleints-about-system-failure-obliged-to-move-ho-289920. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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