• Report: #1065498
Complaint Review:

Network Operator Services

  • Submitted: Tue, July 09, 2013
  • Updated: Tue, July 09, 2013

  • Reported By: Jobal9061 — Arizona
Network Operator Services
119 W. Tyler St # 260 Longview, Texas USA

Network Operator Services Collect Call rip offs Longview Texas

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 My son attempted to call home collect, 2 attempts were made and neither call was connected.  Several weeks late received my COX bill and there was a $29.94 charge for a collect call.  I immediately phoned customer service at Network Operator Services and was told that I had accepted a collect call and I was being charged this amount. 

I said look at your records you will see it was never connected they say yes it was and I am being billed for a 5 minute minimum at a rate of $29.94.  I have asked for an investigation and I will be filing a complaint with the FCC if this is not removed.

I also phone COX which handles our phone bill and they were no help at all.

This report was posted on Ripoff Report on 07/09/2013 07:57 AM and is a permanent record located here: http://www.ripoffreport.com/reports/network-operator-services/longview-texas-75601/network-operator-services-collect-call-rip-offs-longview-texas-1065498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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