• Report: #554299
Complaint Review:

Network Tool Warehouse - NTXTools.com

  • Submitted: Thu, January 14, 2010
  • Updated: Thu, January 14, 2010

  • Reported By: Gerson — Manchester New Hampshire United States of America
Network Tool Warehouse - NTXTools.com
Internet United States of America

Network Tool Warehouse / NTXTools.com Company won't honor request to cancel order. Purchasing dept representative Todd Morgan does not answer repeated telephone messages to cancel order. Attempts by email to communicate also failed. Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I placed an Order placed on 01/07/10 for a tool. After waiting seven days called company for status on order. Customer service said part was not shipped on back order. Decided to cancel order and buy part locally. Called and talked to customer service which routed by call to Purchasing. Left detailed message  with Todd Morgan to cancel order to avoid shipping and returning part. Company does not respond to my simple request after two days of several telephone messages and email . They also marked my email communications as undeliverable spam. I called my bank and in process of cancelling the charge on my visa account. I hope my credit card info is not in peril.  



This report was posted on Ripoff Report on 01/14/2010 06:39 AM and is a permanent record located here: http://www.ripoffreport.com/reports/network-tool-warehouse-ntxtoolscom/internet/network-tool-warehouse-ntxtoolscom-company-wont-honor-request-to-cancel-order-purcha-554299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Network Tool Warehouse - NTXTools.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?