NETZERO email netzero.net netzero.com 2555 Townsgate Road City: Westlake Village, CA, 91361 billing fraud Woodland Hills California

NETZERO was able to force bill my expired Credit Card. And even up'ed my charges.

I went to cancell my account of 15 years, because they were of course charging for "free" netzero. This was mid-2015, changed to the free account, however they continued billing me $11.00 in 2016.  Mid-2016 I used their website to close the account out again and just forgot about it...

The credit card they had on file expired in March 2017,I relied on that info to prevent further charges and in Feburary 2017 i paid and closed the account out.

With copies of the accounts status today, it appears that in May 2017 NETZERO changed my service platform and billing to a MEGA account at $21.95,they  doubled my fee and instead of getting payment in May of 2017, the Bank said they "FORCED THE PAYMENT" through in September, i was told they never not a confirmation number, VISA just let it go through.

My bank told me that NETZERO was able to "FORCE it" under a compliance regulation. Yes the bank has some issues and im addressing that separatly.

This "compliance issue" has to do with someting netzero says they have as a contract with me and that is how they made this payment go through. Now im still under the free use of net zero, and can't even rember accessing the site this year.

Yes this bank has issues as well.

Just want to make sure this is not a fraudlent practice with NETZERO and if there are similar issues with NETZERO