• Report: #151888
Complaint Review:


  • Submitted: Sun, July 31, 2005
  • Updated: Sun, July 31, 2005

  • Reported By:gray Maine
netzero.com Internet U.S.A.

Netzero didn't want me to cancel my account. Internet

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I have carpal tunnel. Hard to type, or hold telephone. Called to cancel Netzero service. Very difficult, long wait, but finally got a person on the phone. After my giving all relevant information, the person said I couldn't cancel at that time because the computer was down, that I should call back again. I said, but you have all the information, that I couldn't hold phone. She said she couldn't help. Boy was I angry.
Instead of calling again, I contacted my charge card company and disputed the Netzero charges. They finally went away.

gray, Maine

This report was posted on Ripoff Report on 07/31/2005 06:18 AM and is a permanent record located here: http://www.ripoffreport.com/reports/netzero/internet/netzero-didnt-want-me-to-cancel-my-account-internet-151888. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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