• Report: #1043419
Complaint Review:


  • Submitted: Mon, April 15, 2013
  • Updated: Mon, April 15, 2013

  • Reported By: Sharon D — East Carondelet Illinois
NetZero Legal Department 21301 Burbank Boulevard W Internet United States of America

NetZero i purchased netzero 4G stick i paid 99.00 for the service after seeing ad on TV. I set every thing up and logged on.. i used it 2 days when i was turned off till next billing cycle. Internet

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    I purchased netzero 4g external modem stick  after all the charges i forked out 100.00. After 2 days my service was shut down...when I called i was informed that I used up my allotted time and would not be reconnected until next billing cycle. I immediately told them to cancel my membership and paid what was due in full. Today gong over my finances with bank officer i learned that netzero is still withdrawing money from my account at a total of 72.00.

     I called cancellation department and told them i wanted my money back for a service I canceled in November of 2012. they offered to refund only this month's bill. i ended up telling them my bank was filling fraud charges against them..they went up to returning 2 months payment. 

    Someone needs to stop this company for false advertisement A fraudulent practices. From what read and experienced personally these people need to be stopped before other's are ripped off

This report was posted on Ripoff Report on 04/15/2013 12:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/netzero/internet/netzero-i-purchased-netzero-4g-stick-i-paid-9900-for-the-service-after-seeing-ad-on-tv-1043419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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