• Report: #785289
Complaint Review:


  • Submitted: Wed, October 05, 2011
  • Updated: Wed, October 05, 2011

  • Reported By: Clyde — Pittsburgh Pennsylvania United States of America
Internet United States of America

NETZERO JUNO>com Fraud Internet

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We use JUNO and on 9/30/2011 a new required update removed our saved password, I had to call JUNO tech support to recover our password and was told it would be $1.90 per min billed to my credit card. The call took about 3 mins and $5.90 was billed to my card on 9/30/2011. Today 10/05/2011 a charge for $25.00 was put on my card by NetZero! There is no phone number to contact them for dispute and no other fee was ever mentioned ( I checked again) on the JUNO support site.

This report was posted on Ripoff Report on 10/05/2011 07:50 PM and is a permanent record located here: http://www.ripoffreport.com/reports/netzero/internet/netzero-junocom-fraud-internet-785289. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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