• Report: #229186
Complaint Review:


  • Submitted: Sun, January 07, 2007
  • Updated: Sun, January 07, 2007

  • Reported By:Detroit Michigan
netzero.com Internet U.S.A.

NetZero ripoff dishonest fraudulent billing Woodland Hills California

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I signed up for NetZero service in November of 2006. After I downloaded the (outdated) software, I attempted to log in. NetZero changed all my bookmarks to NetZero, then told me I could not access the Internet. I called 800-851-7908 within five minutes to cancel my service. The representative I spoke with tried for ten minutes to convince me that I wanted to stay with NetZero by offering me less expensive alternatives, but I said that the service did not meet my needs. I was told at that time that I would be credited with my $6.95 within 30 days. After two follow-up calls, I am Still waiting for my refund.

Joseph S.
Detroit, Michigan

This report was posted on Ripoff Report on 01/07/2007 09:20 AM and is a permanent record located here: http://www.ripoffreport.com/reports/netzero/internet/netzero-ripoff-dishonest-fraudulent-billing-woodland-hills-california-229186. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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