Report: #10102

Complaint Review: NetZero

  • Submitted: Fri, December 28, 2001
  • Updated: Mon, December 31, 2001
  • Reported By: pgh pa
  • NetZero


NetZero is a rip-off

Show customers why they should trust your business over your competitors...

The download and setup of e-mail is too confusing for me. i like simplicity, Am on the phone now trying to cancell. I waited twenty minutes to get a service representative. very dissatified.

They said my user Id did not existance. they made me give my credit card number again before they would cancel...this is odd
then they did find my membership effective January 27, 2001 but will credit my card for any charges.

The representative did get nasty when I asked her why she needed my credit card number again

phg, pa
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