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Report: #827029

Complaint Review: Neuropathy Pain Doctors - Bridgeton Missouri

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  • Reported By: Robert S — St Louis Missouri United States of America
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  • Neuropathy Pain Doctors 11903 St Charles Rock Rd Bridgeton, Missouri United States of America

Neuropathy Pain Doctors Advantage Pain Management, Mild pain relief. Treatment is more about insurance money. Bridgeton, Missouri

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Reaon for visit:
Neuropathy- tingling toes and shooting pains

In my case-
 
Courtesy and scheduling- 1 star
The office has a disorganized scheduling system- Just because you have a 9am appointment doesn't mean 4 others don't. It's more like 1st come 1st serve per appointment time. The staff does not greet you when you come in- They know you're there, but you are ignored unless you start the conversation. Eventually they will call your name.
 
Effectiveness- 3 star
Does it work? After 15 or so treatments- the shooting pains have subsided a little, but the numbness and tingles has not effectively improved. No side effects, but the anesthetic injections do make it so you drive home or to work with temporarily numb feet. This treatment seems more like an experiment in progress- they will tell you up front, "this is not a cure."
 
For the money- 2 star
There is not a whole lot of qualifying. They don't comb over your foot and try to analyze what's going on. No blood tests or calls to your primary doctor. If you show up, they will start treating you as long as you have insurance. I understand that doctors spend a lot of money to go to school and know what they know, but for a brief consultation and 3 anesthetic injections per foot (10-15 minutes), then they hook you up to a machine for 15 minutes- they really hit the insurance co. pocket books.
 
Privacy- 1 star
Its a small office environment. Anybody in the waiting room can hear you when you need to schedule an appointment or discuss your bill regarding your treatment. Okay, so just about anybody there is there for the same treatment- Regardless- You have an audience on anything you need to discuss (outside of the treatment room).
 
Sanitation- Zero
The Assistants go from patient to patient without washing their hands. Ice packs (part of the pre-treatment) are carried on the assistants shoulders (touching their necks), fall on the carpeted floor, then get strapped to your ankles. I dont know what time they vacuum the carpets, but they were not clean during the time of day when I was scheduled. Some ceiling tiles have water marks. Im not saying the roof leaks, but its a sign that moisture was there- a real doctor would be worried about mold- not the cost of a $15 drop ceiling tile.
 
Equipment- 2 stars
I dont know if some are machines are newer than the others or what, but the effectiveness from machine to machine varies. Granted- all the machines work, but the results per scheduled treatment are not consistent.

This report was posted on Ripoff Report on 01/23/2012 09:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/neuropathy-pain-doctors/bridgeton-missouri-63044/neuropathy-pain-doctors-advantage-pain-management-mild-pain-relief-treatment-is-more-abo-827029. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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